Social Media Analytics for Hospitality Hotels, Restaurants & More
Track guest feedback and location results. Turn social buzz into bookings. Made for hotels and restaurants.
Analytics for Guest Experience
Features designed for hospitality brands
Customer Feedback Dashboard
One view of guest opinions from social media, reviews, and mentions.
- Cross-platform feedback
- Trend tracking
- Experience insights
Multi-Property Analytics
See all sites in one dashboard. Compare results and share what works.
- Property comparison
- Regional views
- Benchmarking
Review & Mention Monitoring
Track mentions and reviews across all channels. Never miss feedback.
- Review tracking
- Mention alerts
- Response tracking
Booking Attribution
Connect social engagement to website visits and booking conversions.
- Conversion tracking
- Revenue attribution
- Channel comparison
Crisis Alert System
Get alerts when bad buzz spikes. Catch issues before they grow.
- Spike detection
- Instant alerts
- Response playbooks
Seasonal Campaign Tracking
Track holiday and seasonal campaign results across all your sites.
- Campaign comparison
- Seasonal benchmarks
- YoY analysis
How It Works
Start improving guest experience
Add Your Properties
Connect social accounts for all your hotels, restaurants, or venues.
Configure Monitoring
Set up brand mentions, review tracking, and alert thresholds.
Track Feedback
Monitor visitor reviews and experience signals in real-time.
Improve & Measure
Use insights to improve experience and track results.
Hospitality Analytics FAQ
Common questions from hospitality brands
Yes! Add all your hotels or venues to one dashboard. Compare results and share best tips.
We track Instagram, Facebook, X, LinkedIn, TikTok, and YouTube. For review sites, we suggest a review tool that works with ours.
We watch mood signals in real time. When bad mentions pass your limit, you get alerts via email, SMS, or Slack.
Yes! With UTM tags and a link to your booking tool, we show which posts drive rooms booked.
Our multi-site dashboard shows all spots side by side. See who leads in engagement, mood, and growth.
Yes! We set up the platform for franchise models. Each spot keeps its own data but you can still compare.
Still have questions?
Our team is here to help. Book a 15-minute call to get all your questions answered.
Ready to close those 12 browser tabs?
Set up your agency in 48 hours. Import your clients, connect your social accounts, and run your first campaign the same day.
Questions? Book a 15-min demo call
Schedule Demo"Approvals used to take three days. Now they take three minutes."