Unified Social Media Inbox
Powered by AI
Never miss a comment, DM, or mention again. All your social messages across all clients and platforms in one AI-powered inbox with smart routing and response suggestions.
Trusted by Leading Agencies Worldwide
Sound Familiar?
The social inbox chaos that's costing you time and messages
Tab Overload
15+ browser tabs open. Jumping between Facebook, Instagram, X, LinkedIn just to check messages.
Missed Messages
Comments and DMs slip through the cracks. Clients ask why you didn't respond to that important mention.
Hours Lost Daily
Checking each platform individually. Logging in and out of client accounts all day.
No Context
Who sent this? Which client? What's the history? Every message requires detective work.
AI-Powered Unified Inbox
Every message, every platform, every client - one intelligent view
All Platforms, One View
Instagram DMs, Facebook comments, X mentions, LinkedIn messages, TikTok comments - all in one unified stream.
- 6+ platforms
- Real-time sync
- Zero tab switching
All Clients, One Dashboard
Messages from every client workspace flow into your inbox. Filter by client, platform, or message type instantly.
- Multi-client view
- Smart filtering
- Client tagging
AI Response Suggestions
AI analyzes each message and suggests relevant responses based on context and your brand voice. Review, edit, send.
- Context-aware AI
- Brand voice matching
- One-click send
Sentiment Analysis
Instantly see if a message is positive, negative, or neutral. Prioritize urgent issues before they escalate.
- Automatic detection
- Priority flagging
- Crisis alerts
Team Assignment
Route messages to the right team member. Assign conversations, add internal notes, and track response status.
- @mentions
- Assignment rules
- Status tracking
Saved Replies & Templates
Create templated responses for common questions. Personalize with dynamic variables and send in seconds.
- Template library
- Dynamic variables
- Keyboard shortcuts
How the Unified Inbox Works
From message to response in seconds
Messages Flow In
Comments, DMs, mentions from all platforms sync to your unified inbox in real-time.
AI Analyzes
Sentiment is detected, urgency is flagged, and response suggestions are generated.
You Respond
Review AI suggestion, edit if needed, and send. Or assign to a team member.
Track Everything
Response times, team performance, and conversation history - all logged automatically.
Real Agency Results
How agencies are transforming social engagement
Agency Account Manager
12 clients, 40+ social accounts2+ hours daily checking each platform per client. Still missed messages.
30-minute morning inbox review covers everything. Zero missed.
Community Manager
High-engagement brand accountsHundreds of comments across platforms. No way to prioritize.
Sentiment filtering surfaces urgent issues. AI suggests responses.
Social Team Lead
5-person team, multiple clientsNo visibility into team response times. Messages fell through cracks.
Team assignments, status tracking, performance metrics.
What Agencies Say
"I used to have 20+ tabs open all day. Now I live in one inbox. The AI suggestions are scary good - it knows our brand voice and suggests responses that often just need a quick edit before sending."
"The sentiment analysis is a game-changer. A negative comment on a client's post? It's flagged instantly and I can jump on it before it becomes a PR issue. We've prevented multiple crisis situations."
"Our response time went from hours to minutes. Clients noticed immediately. The AI-suggested replies cut my response time in half - I just review, maybe tweak a word, and send."
Frequently Asked Questions
Which platforms does the unified inbox support?
Instagram (DMs, comments, mentions), Facebook (comments, messages, mentions), X/Twitter (DMs, mentions, replies), LinkedIn (comments, messages), TikTok (comments), and YouTube (comments). New platforms are added regularly.
How does the AI response suggestion work?
Our AI analyzes the incoming message, considers conversation history, and references your brand voice settings to suggest relevant responses. You always review before sending - it's a starting point, not automation.
Can I see messages for just one client?
Yes. Filter the inbox by client, platform, message type, sentiment, or assignee. Save your common filters for one-click access.
Does it support team collaboration?
Yes. Assign conversations to team members, add internal notes that clients don't see, and track who responded to what. Collision detection prevents two people responding to the same message.
How fast do messages sync?
Near real-time. Most messages appear within 30 seconds of being posted. Push notifications alert you to new messages immediately.
Can I create canned responses?
Yes. Build a library of saved replies with dynamic variables (client name, product, etc.). Use keyboard shortcuts to insert them instantly.
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